Hospitality

Bye London, Thanks for Your Hospitality

I remember it as if it was yesterday. The drive from the Hague to London in a little van packed with all of our stuff and the steering...

Nov 25, 20203 min read

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You probably know that first impressions matter. And needless to say that you only get one shot at leaving a good first impression. A...

Sep 23, 20202 min read

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When you work in hospitality, or in any industry that delivers customer service, you will have to know how to deal with complaints....

Sep 2, 20204 min read

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Confession. I’m a sucker for watching cooking shows and competitions. When I lived alone, I would continuously have the Dutch food...

Aug 19, 20203 min read

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No-shows are a hot topic in hospitality at the moment. Celebrity chef Tom Kerridge recently called out his no-shows for being the “worst...

Aug 5, 20203 min read

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A lot of skills in hospitality can be taught. I can teach you how to draught the perfect beer, upsell when taking a food order or make a...

Jul 29, 20203 min read

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On Friday 10th July my husband and I went out to a restaurant for the first time after lockdown. Restaurants were able to reopen from 4th...

Jul 17, 20203 min read

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When working in hospitality you are hopefully taught how to look after your guests and deliver great customer service. Another focus...

Jul 13, 20203 min read

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One of the things I definitely missed during lockdown was going out for dinner. In pre-Covid times my husband and I regularly ate out....

Jul 9, 20202 min read

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I probably don’t have to tell you that details matter a great deal in hospitality. Of course it’s important to deliver great food and...

Jul 6, 20203 min read

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